Privacy Policy

Effective Date: 10/06/2025
Interior Channel (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or interact with our team. Please read this policy carefully to understand our practices and your rights.

1. Information We Collect

When you interact with Interior Channel, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, physical address, and any details you provide when filling out contact forms, requesting an estimate, or communicating with us.

  • Project Information: Property details, project type, service requests, and notes you provide related to basement waterproofing, foundation repair, or other contracting services.

  • Technical Information: IP address, browser type, operating system, and usage data collected automatically when you browse our website (via cookies and similar technologies).

  • Communication Records: Emails, text messages, or phone call details when you correspond with us.

We do not knowingly collect information from children under 13 years of age.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, schedule, and manage our services.

  • To respond to your inquiries, questions, or service requests.

  • To send confirmations, invoices, reminders, and project updates.

  • To improve our website, services, and customer experience.

  • To comply with legal obligations and resolve disputes.

  • For marketing and promotional purposes, such as sending you updates about our services (only with your consent where required by law).

3. Sharing Your Information

We value your trust and will never sell your personal information. However, we may share your information in the following circumstances:

  • Service Providers: With third-party contractors, vendors, or partners who perform services on our behalf (such as website hosting, email delivery, or payment processing).

  • Legal Compliance: When required by law, regulation, legal process, or governmental request.

  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new ownership.

All third parties are required to safeguard your information and use it only for the purposes for which it was disclosed.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve site functionality and performance.

  • Analyze site traffic and usage trends.

  • Remember your preferences for future visits.

You can disable cookies through your browser settings, but this may affect website functionality.

5. Data Security

We use industry-standard physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take reasonable measures to protect your data, no system can be guaranteed 100% secure.

6. Your Privacy Choices

  • Opt-Out of Marketing: You may opt out of receiving promotional emails or communications by following the unsubscribe link in our emails or contacting us directly.

  • Access & Correction: You can request a copy of the personal information we have about you and ask for corrections if it is inaccurate.

  • Data Deletion: You may request that we delete your personal information, subject to certain legal and contractual obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies when you leave our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Interior Channel
530 Southview Ave
Fort Wayne, IN 46806
260-744-4297
jada@interiorchannelfw.com